Railways reforms cancelled ticket refunds; around 50% claims being settled in 6 hoursIndian Railways has made significant improvements in its refund process for cancelled e-tickets, now processing around 50% of refunds within six hours. This follows a series of changes implemented over the past months, including the use of handheld terminals by TTEs to verify refund claims, and system upgrades by IRCTC and...
more... CRIS to automate the refund process. The changes have resulted in a significant decrease in refund processing time, with almost 98% of refunds being processed within a day. The improvements come as passenger numbers on the railways have risen significantly this summer season, leading to an increase in cancellations and refund requests.
Indian Railways ne cancel kiye gaye e-tickets ke refund process mein bada sudhaar kiya hai, ab 50% refund cancellation ke six hours ke andar ho rahe hain. yeh changes pehle months mein kiye gaye hain, jisme TTEs dwara refund claims ko verify karne ke liye handheld terminals ka use aur IRCTC...
more... aur CRIS dwara refund process ko automate karne ke liye system upgrade shamil hain. in changes se refund processing time mein kaafi kamyabi aayi hai, aur almost 98% refunds ek din ke andar process ho rahe hain. yeh improvements is summer season mein railway mein passengers ki badhti hui numbers ke sath aaye hain, jisse cancellation aur refund requests mein badhotri aayi hai.