@Anand: Re# 119801-0
Facility to handicapped Persons for Train Reservation
i) Separate counters are earmarked at various Passenger Reservation System(PRS) centres
for dealing with the reservation requisitions received from Physically handicapped
persons, Senior Citizens, Ex....
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MPs, MLAs, accredited journalists and freedom fighters, if
the average demand per shift not less than 120 tickets. ln case there is no justification for
earmarking of an exclusive counter for any of these categories of persons including
handicapped persons, one or two counters depending upon the total demand are
earmarked for dealing with the reservation requests for all these categories of persons.
ii) A reservation quota of two sleeper class berths has been earmarked in all trains running
on non-suburban sections for handicapped persons performing their journey on
handicapped concessional ticket. The person accompanying the handicapped person as
escort is also allotted the berth out of this quota.
iii) In sub-urban trains, separate accommodation for handicapped persons has been
earmarked.
iv) The Following instructions have been issued for convenience of handicapped persons>
(a) Instructions have been issued that on trains where SLRD coaches have been
provided in the trains' composition, the SLRD may be defined in the PRS system for booking
of berths by handicapped persons and their escort travelling on handicapped concessional
ticket. In these trains the existing handicapped quota of two sleeper class berths (lower berth
for handicapped person and upper berth for their escort shall be withdrawn and merged with
the general reservation quota.
(b) Instructions also exist that in the tickets issued through Computerized Passenger
Reservation System, to extent feasible, one lower berth should be allotted to the handicapped
person and the person accompanying the handicapped person as escort should be allotted
middle/upper berths near the handicapped person subject to availability of accommodation.
(c) After departure of the train, if there are vacant lower berths avai lable in the train,
and if any physically handicapped person booked on the authority of handicapped
concessional ticket, who has been allotted upper/middle berth, approaches for allotment of
vacant lower berths, the Conductor/Train Ticket Examiner (TTE) has been authorized to allot
the vacant lower berth to them making necessary entries in the chart.
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517120 I 0 RTI/Brief - 2008 128-2--
2. Additional Facility
(a) For the convenience of the physically challenged persons, facilities like Wheel Chairs have been
provided at all important stations on the Indian Railways.
(b) In allotment of STD/PCO booths operated from the Railway Stations, 25% booths have been
reserved for physically handicapped persons(including blind disability 40% and above).
3. CONCESSION IN FARES
(i) As per Railway rules, concession in fares is admissible to four categories of disabled persons, and
that too in extreme cases. The names of these four categories, and the element concession
admissible, are as under:-
ELEMENT OF CONCESSION
CATEGORY OF PERSONS
SINGLE JOURNEY TICKETS
SEASON TICKETS
I CLASS II CLASS
I. Orthopedically 75% in Second, Sleeper, First, AC
Handicapped/Paraplegic Chair Car & AC 3-tier and 50% in AC
50% 50%
persons who cannot travel 2-tier and AC First Classes
without an escort.
2. Mentally retarded persons 75% in Second, Sleeper, First, AC
who cannot travel without Chair Car & AC 3-tier and 50% in AC 50% 50%
an escort. 2-tier and AC First Classes
,...
-'. Completely Blind persons 75% in Second, Sleeper, First, AC
travelling alone or with Chair Car & AC 3-tier and 50% in AC 50% 50%
an escort. 2-tier and AC First Classes
4. Totally Deaf & Dumb 50% in Second, Sleeper, First Classes
persons (both afflictions
together in the same 50% 50%
person) travelling alone
or with an escort.